Robin (The Order Series) by Rose Harvey

Six years ago, Laura Jefferies was saved from her burning house and taken to another world by two strangers, only to learn that she could not return home. Her only chance of getting back to her family is through joining a mysterious Order of Robins – travellers who maintain balance and peace between worlds.

When Laura is tasked with retrieving a magical artefact that will help her return home, she embarks on a quest with her friend Tim. But will Laura succeed and reunite with her lost family when outside forces and her own heart conspire against her?